Terms of Service
These terms apply to hotels and resorts (“the hotel”) that use Inspecta, and to their staff. Inspecta™ is provided by Abhi C Joji, sole proprietor, trading as Inspecta (GSTIN 32CUOPJ0355B1Z2, Udyam UDYAM-KL-03-0044300), Joy Home, Lake Road, Thekkady, Idukki, Kerala 685509 (“we”). By using Inspecta you agree to these terms.
1. The service
Inspecta is an Android app and website for housekeeping inspections, front office, maintenance, store inventory, guest requests and reports. Features can be switched on or off for each hotel. We may improve or change features over time; we will tell hotels in advance about changes that remove something they rely on.
2. Accounts
- The hotel’s administrator creates staff accounts and is responsible for who has access.
- Keep passwords private. Tell us straight away if you think an account has been misused.
- Each staff account is for one person.
3. Fees, trial and payment
- A free trial may be offered for a period agreed with the hotel. After it, the hotel pays the subscription fee in its quote or invoice (monthly or yearly), in advance.
- Fees are exclusive of applicable taxes such as GST, which will be shown on the invoice.
- If a payment is more than 15 days late, we may pause access after giving notice. Data is not deleted because of a late payment.
- The hotel can cancel at any time; access continues until the end of the period already paid. Fees already paid are not refunded unless agreed in writing.
4. The hotel’s data
- The hotel owns the data it records in Inspecta. We use it only to provide the service, as described in our Privacy Policy.
- The hotel is responsible for having the right to record staff and guest information, and for telling them about it where the law requires.
- Reports can be downloaded at any time. When a hotel stops using Inspecta, we delete its data on request, after giving it a chance to download its reports.
5. Acceptable use
Do not use Inspecta to break the law, to upload content you have no right to share, to try to access another hotel’s data, or to interfere with the service or its security.
6. Availability and support
We work to keep Inspecta available and to fix problems quickly, and provide support by email and phone during reasonable hours. The service depends on internet access and on Google Firebase, so we cannot promise it will be uninterrupted or error-free.
7. Liability
Inspecta helps hotels organise their work; the hotel remains responsible for its rooms, guests and staff. To the extent the law allows, our total liability for any claim relating to the service is limited to the fees the hotel paid in the three months before the claim, and we are not liable for indirect losses such as lost profits or bookings.
8. Ending the service
Either side may end the service with 30 days’ written notice, or immediately if the other seriously breaks these terms and does not fix it within 15 days of being told.
9. Trademark
“Inspecta”, the Inspecta logo and related names are trademarks of Abhi C Joji, trading as Inspecta (trademark application filed in India). Using Inspecta does not give anyone the right to use these marks.
10. Law
These terms are governed by the laws of India. Disputes will be handled by the courts having jurisdiction over Idukki district, Kerala, India.
11. Contact
Abhi C Joji, sole proprietor, trading as Inspecta (GSTIN 32CUOPJ0355B1Z2, Udyam UDYAM-KL-03-0044300), Joy Home, Lake Road, Thekkady, Idukki, Kerala 685509 — abhicjoji@gmail.com